Terms of Service

Welcome to Lyxa Melbourne. These Terms of Service (“Terms”) govern your use of our website lyxa-melbourne.com (“Site”) and the purchase of products from our online store. By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully.

1. General Information

• This Site is owned and operated by Lyxa Melbourne.

• Contact email: contact@lyxa-melbourne.com.

• By using our Site, you confirm that you are at least 18 years old or have parental/guardian consent.

2. Products & Orders

• All descriptions, images, and pricing of products are subject to change at any time without notice.

• We reserve the right to refuse or cancel any order if fraud, error, or unauthorised use of payment is suspected.

• Once an order is placed, you will receive an order confirmation via email.

3. Pricing & Payment

• All prices are listed in Australian Dollars (AUD) and include GST where applicable.

• Payment must be made in full at the time of purchase using our approved payment methods.

4. Shipping & Delivery

• We aim to dispatch orders promptly, but delivery times are estimates only.

• Lyxa Melbourne is not liable for delays outside our control (e.g., courier delays, customs).

• Shipping costs are displayed at checkout.

5. Returns & Refunds

• Our Return & Refund Policy (available on our Site) forms part of these Terms.

• Customers are entitled to rights under the Australian Consumer Law (ACL) in addition to our store policy.

6. Intellectual Property

• All content on this Site, including text, images, logos, and designs, is the property of Lyxa Melbourne or our licensors.

• You may not copy, reproduce, or use our content without prior written consent.

7. Limitation of Liability

• To the fullest extent permitted by law, Lyxa Melbourne is not liable for any loss or damage arising from your use of our Site or products, except where required under the ACL.

• Nothing in these Terms limits your statutory rights under Australian Consumer Law.

8. Privacy

• Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Changes to Terms

• We may update these Terms from time to time.

• The version posted on our Site at the time of your order applies to that purchase.

10. Governing Law

• These Terms are governed by the laws of Victoria, Australia.

• Any disputes will be subject to the exclusive jurisdiction of the courts in Victoria.

Contact Us
For any questions regarding these Terms, please contact us at:
📧 contact@lyxa-melbourne.com
🌐 lyxa-melbourne.com